Mental health support that meets employees where they actually are
Lullgrove triages urgency at first contact, routing to a therapist when it matters, not after a three-week wait
The gap between crisis and care costs employers more than they think
Before anyone picks up the phone, three weeks have passed. That wait isn't a resource problem, it's a structural failure.
The standard gap between an employee reaching out and their first intake call. For someone in crisis, three weeks is not a timeline.
CDC and NAMI research consistently shows untreated mental health conditions drive absenteeism, presenteeism, and turnover. The cost is real.
When employees don't know what they qualify for or fear the intake process, most never start. Triage changes that equation.
One private conversation. The right next step.
No forms, no scheduling, no guessing. Lullgrove asks the right questions and routes the employee to exactly the right level of care.
No login required on first contact. No performance record linkage. The employee knows their conversation is theirs alone.
Lullgrove uses validated stepped-care frameworks to assess what someone needs right now, not a generic wellness quiz.
Urgent: a licensed therapist, available this week. Moderate: a structured guided program. Mild: curated resources matched to the situation.
Early pilots, real routing outcomes
Across our early-access pilot cohort of 40 employees, the routing model consistently reduced time from first contact to appropriate care.
of employees matched to the appropriate care level on first contact, across the early-access cohort
average days from first check-in to first care session, vs. the 21-day industry average for EAP intake
reduction in therapist overflow requests for pilot employer, as mild and moderate cases were routed to self-help first
"Our EAP referrals went up but wait times went down. Lullgrove is doing the sorting we couldn't."
What benefits teams actually get
Monthly aggregate reports on check-in volume, routing distribution, and care pathway uptake, zero individual employee data.
Lullgrove works alongside the EAP you already have. We fix the intake handoff, we don't ask you to rip and replace your existing coverage.
When employees know what they need and how to get it, the HR team stops fielding "where do I go for mental health?" questions.
Early-access partners on the difference
"Our EAP referrals went up but wait times went down. Lullgrove is doing the sorting we couldn't. Before, everyone called the EAP and half of them were on hold for intake for three weeks. Now the urgent cases actually get through."
"Our employees were suspicious of anything the company offered for mental health. What convinced them was the privacy framing, they could see their conversation wasn't going anywhere near their manager. That trust factor was the unlock."
See Lullgrove in your benefits stack.
A 20-minute demo, we'll walk through a real triage session and show how it connects to your current EAP.